FAQS

✅ Does ShoesStreet have a physical store?
No, we are an online-only store at the moment.

✅ Are your products cleaned and sanitized?
Yes, we ensure each item is thoroughly cleaned and sanitized before it reaches you. Our process includes:
>Insoles and laces are removed for separate cleaning
>Treated with antibacterial and disinfectant solutions
>Deep-cleaned to remove any remaining residue
>Carefully air-dried in a sanitized environment
>Final inspection for quality and cleanliness

✅ How do you rate item conditions?
We categorize items as:
PREMIUM: Item is in near-brand new condition with no visible signs of previous use. 
EXCELLENT: Item shows minimal signs of use.
VERY GOOD: Item displays visible signs of wear and previous use.
GOOD: Item shows noticeable signs of wear and regular use.

✅ What payment methods do you offer?
We offer cash on delivery (COD), Bank Transfer/ JazzCash & EasyPaisa will be available while checkout.

✅ How can I track my order?
Once dispatched, you’ll get a tracking number via email or SMS. Use it to track your order on the delivery service’s website.

✅ How long will it take to receive my order?
Orders are processed within 2-3 business days, and delivery times vary by location. We aim to get your items to you within 4-5 days after processing.

✅ Do you restock items?
Since our inventory is thrifted, each item is unique and may not be restocked. We recommend grabbing your favorites quickly before they’re gone!

✅ Which delivery service do you use?
We partner with Leopard Courier to ensure reliable and timely delivery for every order.